Valuation, Investment and Property Management Department
Objective
Further improve the quality of services on valuation and rating in the rating areas of Labuan Corporation as well as property management owned by Labuan Corporation
Prioritise business
Promote investor satisfaction
Function
To make assessments on holdings in the Federal Territory of Labuan based on Part XV, Local Government Act 1976
To impose a proportional tax on holdings located in the rating area of Labuan Corporation
To make claims on contribution in aid of rates on holdings owned by the Federal Government and State Government
To manage rentals for houses, business premises and land leases owned by Labuan Corporation. To manage insurance coverage for buildings owned by Labuan Corporation
To provide counter services for proportional tax and rental of property owned by Labuan Corporation
To identify the problems faced by existing or prospective investors
To plan and implement matters to prepare Labuan as a conducive investment location
To provide basic information for investor reference
To conduct investment promotion for Labuan whether in the form of site visits, exhibitions, seminars, trade or investment fairs
To open up potential opportunities to create joint ventures with investors to implement projects which support the status of Labuan as a Tourist Destination, Duty Free Island and International Offshore Financial Centre
To coordinate trade and investment delegations from outside Labuan
To promote the development of local industrial activities and products at the national and international levels.
BIMP-EAGA Secretariat of the F.T. of Labuan
Client Charter
Valuation & Property Management
To issue rate bills before January and July each year
To make claims on contribution in aid of rates to the Ministry of Urban Wellbeing, Housing and Local Government before March each year
To issue notice on tax arrears in March and September each year
To carry out valuation work on new holdings for the purpose of rating within 19 working days
To process completed real estate transaction documents within 21 working days from the date of application
To issue a letter of offer for the rental of houses and business premises within seven (7) working days from the date of the decision of the Interview Panel
To receive and coordinate public complaints against damage to rental property within twenty-four working hours
To always provide customer-friendly service
Investment Unit
To ensure written reviews are prepared on factory license applications from MIDA within 30 working days from the date of receipt
To ensure written reviews are prepared on factory license applications from MIDA within 30 working days from the date of receipt
To inform the individual / company about the proposed trade mission held by the Ministry of International Trade Industry and other agencies within 3 days from the date of receipt
To ensure that written answers are provided on inquiry letters submitted within 7 working days from the date of receipt